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High-performance, advanced voice features

With the Alcatel OmniPCX Office Compact Edition, you get the full communications power of the award-winning Alcatel OmniPCX Office family.
Above all that means stunning voice quality, but also failsafe reliability and access to a powerful range of telephony features from the most basic, such as conference calls, music on hold or a greeting message to the more advanced, including:
? A wide choice of terminals with 4 Reflexes? digital sets, Mobile DECT or analog sets. All our terminals are highly user-friendly; transferring and forwarding calls couldn?t be simpler -you can even call your contact by name thanks to a dial by name directory.
? A powerful embedded voice mail.
? An embedded Personal Assistant so that callers can leave a voicemail, or reach you via a mobile, external or internal number.
? An ?always on? integrated Automated Attendant to connect callers to the right person at peak times and broadcast information to customers, such as opening hours.
? An integrated CTI server enabling access to a customer database from your PC or a link up to third party applications specifically related to your business.
? The use of Alcatel?s DECT mobile handsets.

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MAIN CHARACTERISTICS
 
Architecture
 
Operating system
Linux
Wall mounted cabinet
65x360x345mm
External Power back up
4/8 hours (optional)
 
 
Terminals & workplace
 
Voice users (analog, digital, DECT)
37
Voice ports (Reflexes + Analog)
14
Multi-Reflexes hub (1 to 3 channels split)
4
Reflexes terminals (with Reflexes hub)
8
Analog sets
10
IP users* (e-Reflexes + IP PIMphony)
Up to 56
Mobile Reflexes terminals (DECT)
12
Add-on modules (max 2 per terminal)
10
SO, V24, Analog plugware
4
V24 metering plugware
1
IBS Radio Base Station
2
 
 
Communication ports
 
Analog trunks*
4
Basic rate access
Up to 6 TO
ISDN RAS
Up to 128 Kbps (2B channels)
IP trunks* (VOIP 4/8 daughter boards)
4/8 channels
Ethernet LAN port
Auto-sensing 10/100 BaseT
 
 
Call server
 
Voicemail (embedded)
2 ports/60 minutes
Voicemail storage
Up to 60 minutes
Automated Attendant
2 levels/10 choices per level & sublevel
Groups (Hunting/
50 (up to 32
Broadcasting/Pick-up)
subscribers in each)
Greeting messages
4 up to 8
Music on Hold
2 -10 minutes
Languages
2 to 4
Directory entries
3000
Automatic Route Selection (ARS)
500 entries
Metering tickets
Up to 1000 tickets
Attendant groups
8 (up to 8 attendants by group)
Conference
6 simultaneous conference
 
 
CTI server
 
Integrated CTI server
CSTA/TAPI
PIMphony clients with Integrated CTI server
25
CSTA sessions/monitoring
25/50

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